• the types of information that we may collect from you when you access or use our Website - https://www.randies.com/ and other online services (collectively, our "Services"); and
• our practices for collecting, using, maintaining, protecting and disclosing that information.
Randies Mens Underwear qualifies as a Data Controller under the Regulation (EU) 2016/679 of The European Parliament and of The Council of 27 April 2016 (General Data Protection Regulation (the “GDPR”)), the UK General Data Protection Regulation and the Data Protection Act 2018. As such, we aim to comply with all legal obligations which the GDPR implies on Data Controllers.
2.WHAT INFORMATION DO WE COLLECT FROM OUR USERS?
Randies Mens Underwear may collect and use information of and regarding its Users. We collect only data which is essential to our operations and enables us to provide you with better user experience.
The information, through which the person may be identified, may include data, which the User voluntarily enters, uses or provides when using the Services of the Website Randies Mens Underwear, or submits when creating a User Account. Randies Mens Underwear collects and uses the information for the purposes, outlined in the Terms and Conditions, as well as to offer new services to the User or to familiarise him with new functionalities on the Website.
We collect two types of information from and about our Users, including information:
• by which you may be personally identified; and/or
• about your internet connection, the equipment you use to access our Services and your usage details (i.e. your Internet Service Provider).
(i) User Account information: Your full name, email address and other information you may provide with your account, such as your address and/or mobile phone number.
We collect this information in order to be perform our contractual obligations, namely the delivery of products ordered from our Website.
(ii) Preferences: Your preferences and settings such as time zone and language;
We collect this information in order to provide you with a personalised experience.
(iii) Searches and other activities: The search terms you have looked up and results you selected;
We collect this information in order to monitor our performance and improve our services.
(iv) Browsing information: How long you used our Services, which features you used, etc.;
We collect this information in order to assess the performance of our services.
(v) Communications: Between you and Randies Mens Underwear support staff regarding the Services.
We collect this information in order to improve your customer service experience.
(vi) Transactional information: If you make payments or purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions;
We collect this information in order to to perform our contractual obligations and deliver agreed-upon services.
2. HOW WE GATHER INFORMATION FROM USERS?
3. WHAT WE DO WITH THE INFORMATION WE COLLECT?
Like other websites, we collect information to enhance your visit and deliver more individualised content. We respect your privacy and do not share your information with anyone, except in cases when that proves necessary.
We will retain the information we collect from you for a period of 5 (five) years. After the expiry of this period, we undertake to delete any information we have collected from you.
All payment card transactions are made through the Shopify interface and are processed using a secure online payment gateway (Secure Socket Layer (SSL) technology) that encrypts your card details in a secure hosting environment. We do not hold your payment card details on the Randies LTD server.
Randies LTD won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you.
We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (4) when we have a good faith belief that doing so will help prevent imminent harm to someone.
If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper.
Certain third parties who provide technical support for the operation of our Website - our Web hosting service for example – may have access to such information.
5.RIGHT OF CONSENT WITHDRAWAL
You may withdraw your consent for collecting your personal information at any time. To do so, please contact us at [firstname.lastname@example.org]
6. CHANGE OR REVIEW OF INFORMATION
If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us.
7. ACCESSING & CORRECTING YOUR PERSONAL INFORMATION.
We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.
We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirements.
8. SECURITY: HOW WE PROTECT YOUR INFORMATION?
We have implemented appropriate measures in the form of various technical, physical and other means, including, but not limited to measures regarding the security of out electronic systems and databases. These means aim at improving the integrity and security of the personal information that we collect and maintain. However, please be advised that even the best security measures cannot guarantee the full elimination of all risks. If we learn of any violation, breach or danger to our security systems breach, then we will attempt to notify you electronically so that timely and appropriate protective steps can be taken. Apart from informing you via e-mail, we may post a notice through the Website if a security breach occurs.
Your personal data safety is of utmost importance to us. We review and strive to improve our security measures on a regular basis.
If we detect a breach of our security measures, which has the potential of harming you as individual we will notify you without undue delay.
As mentioned, you may at any time review or change the personal information we maintain about you by contacting Randies Mens Underwear. Upon your request, we will delete your contact information and personal data from our active databases.
Randies Mens Underwear does not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our servers. Randies Mens Underwear encourages parents to go online with their kids.
11.CHANGES TO THIS POLICY
The copyrights of this Website are the property of Randies LTD.
Texts, graphics, photographs, animations, videos and clips, visible on the website are the object of copyright and are part of the intellectual property of Randies Mens Underwear. Those may not be reproduced, used, presented or represented without an explicit written permission by Randies Mens Underwear. Any distribution of files, obtained by the Users under the Terms and Conditions of the Website, or of parts of such files, constitutes a violation of the relevant intellectual property protection laws and is prosecuted by the law.
Nothing contained on this website may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of Randies Mens Underwear.
Randies Mens Underwear is controlled, operated and administered entirely within the United Kingdom.
If you are accessing the Randies Mens Underwear Website from another jurisdiction, please be advised that you are transferring your personal information to Randies Mens Underwear in the United Kingdom and, by using the Website, you consent to that transfer and to abide by the applicable laws concerning your use of the Website and your agreements with us.
The Barn, Brighton Road, Lower Beeding, Horsham, West Sussex, RH13 6PT