Returns

We’re pretty sure you’ll love your Randies but if you do need to return them, we’ll cover the cost. What’s more, our team will make it easy for you. Just follow these simple instructions.

  • Email us returns@randies.com and we will send you your free returns label.
  • Affix label and send back to us in original packaging.
  • We’ll let you know when we’ve received your return and will duly process your refund.

Please note, the returns process can take up to 5 working days and your refund can take up to 7 days to appear in your bank account. Randies can only refund the account that originally made the purchase.

Your Randies must be returned within 30 days, unworn and unwashed, in the original packaging.

If you are experiencing any problems at all with your return, please don't hesitate to contact our friendly customer service team returns@randies.com