The Randies Comfort Promise

At Randies, our confidence in the quality and comfort of our underwear is absolute. That's why we introduce the Randies Comfort Promise, offering you a risk-free way to experience our difference.

Our 30-Day Trial, Just for You. Try any single pair of Randies underwear for 30 days. If you feel they don't significantly improve your comfort, we're committed to making it right.

How It Works:

1. Contact Us: If your Randies don't meet your expectations, reach out to us at returns@randies.com. We'll provide detailed instructions on how to return them to us.

2. Preparation for Return: Before sending them back, please ensure the underwear is washed. This step is vital for hygiene reasons and our quality assurance process.

3. Complete a Questionnaire: Along with your return, you'll be asked to fill out a short questionnaire about your experience with Randies. Your feedback is invaluable to us and helps drive our continuous improvement.

4. Refund Issuance: Once we've received your returned pair and completed questionnaire, we will process your refund. This process is our way of standing by our promise of comfort and quality.

Important Details:

This offer applies exclusively to your first single pair purchase, ensuring a true risk-free trial. To prevent misuse and ensure fairness, the Comfort Promise is limited to one pair per customer. We kindly ask that you do not purchase multipacks if planning to utilise this offer.

The Randies Comfort Promise is our pledge to you – a testament to our dedication to crafting the best possible underwear experience.